Terms and Conditions

When you purchase with Stickerpotamus Designs, you are accepting all of our terms and conditions.

TURNAROUND TIME

Our turnaround time is for our production and it is subject to change. This is just an estimation on how quickly we can process your orders and is not a guarantee. In the past we have had printers go down and videos go viral which have pushed our posted TAT back. We will always keep you as updated as possible. 

READY TO SHIP ITEMS

All Ready to Ship (RTS) items must be ordered separately from any other items including gang sheets. If your RTS items are in an order with regular items, it will be the standard turnaround time and not the turnaround time that is listed on the RTS listing or promotion. 

RUSH ORDERS

Rush orders are processed as quickly as we can and become top priority. The TAT can vary and will always be posted on the listing. This is also an estimated time frame and we will try our best to stay within that window when processing. Rush orders cannot be cancelled at any time.

WORKING HOURS

Stickerpotamus Designs work primarily in the daytime. Your first business day starts the day after your order no matter the time of day. (Eastern Standard time)

SHIPPING 

All items are dropped off or picked up within 24 business hours after fulfillment. USPS picks up Monday - Friday. UPS items are delivered personally each day after day shift leaves roughly 3pm. 

LOST PACKAGES

Please contact USPS or UPS if your package is lost in transit or did not arrive. We are not responsible for packages that are lost or stolen once delivered. You will need to file a police report and follow through with your local authorities and post office location about the package theft. 

If a package is never received by USPS/UPS and never scanned, please let us know after 72 hours once picked up. Packages are picked up the following business day. We can place a request for a new one to be printed. 

RETURNS 

ALL SALES ARE FINAL DUE TO THE NATURE OF THE PRODUCTS, WE DO NOT ACCEPT RETURNS FOR ANY REASON.

If your order is not correct, it will be cancelled for a store credit only.

Rush Orders are processed immediately and cannot be changed or cancelled once placed.

Any requested cancellations that can be processed will be provided a store credit for the entire purchase price. They will not be refunded to the original payment as all sales are final.  

ORDER CANCELLATIONS

Stickerpotamus Designs reserves the right to cancel any order at any time including orders that are not ready to print, due to customer relationship being discontinued, fraudulent use of wholesale codes, if codes are applied when not valid or any other reason seen fit. 

All terms and conditions are subject to change and update at any time without notice or warning. Please review each time you check out.